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Help Resources/FAQ: Parental Guidance

Frequently asked questions about Parental Guidance

Topic (26) Comments Views Latest activity
I am not able to view the report on my child's friends, Emergency Report, and am not receiving email notifications of my child's Facebook activity. Why is that? 0 268  by GoGoStat
When I log into Parental Guidance, I see a message that states 'No data could be read for your child...'. Why is that? 0 282  by GoGoStat
Does using GoGoStat Parental Guidance mean I'm spying on my child? 0 196  by GoGoStat
How often are reports about my child's Facebook activity updated? 0 165  by GoGoStat
Verifying Friends Reports 0 198  by GoGoStat
How do I set up Parental Guidance? 0 782  by GoGoStat
What kind of information do you share with my parent? 0 447  by GoGoStat
I'm already Facebook friends with my teen. Why would I need to use GoGoStat Parental Guidance? 0 257  by GoGoStat
On the 'Invite Friends' page, there is a bubble that says “referrals”, with a number. What is that? 0 141  by GoGoStat
When I use the 'Invite Friends' feature, what will the email I send them look like? 0 147  by GoGoStat
If I use the 'Invite Friends' feature, will you spam the email addresses that I enter? 0 187  by GoGoStat
Why do you need my email address when I add a child? I thought I logged in using my email provider? 0 146  by GoGoStat
What if I don't have a Facebook, Twitter, Google, Yahoo, Windows Live ID, flikr, or openID account? Can I still sign up for GoGoStat Parental Guidance? 0 165  by GoGoStat
Where is my child's email invitation? 0 205  by GoGoStat
Is the use of the Microsoft Internet Explorer 9 browser supported? 0 179  by GoGoStat
Why is using Parental Guidance better than logging on as my child and looking at everything? 0 262  by GoGoStat
How can I know that my child didn’t connect to me through a dummy account, and that they are actually using a separate account to communicate with friends? 0 313  by GoGoStat
If they access Facebook from a computer at a friend’s house or at school, or on their mobile devices, will Parental Guidance still work? 0 275  by GoGoStat
Some of my child's friends’ location and age are indicated as "unknown". Why is that? 0 196  by GoGoStat
Will my child's Facebook friends know that he or she is using Parental Guidance by looking at his or her Facebook page? 0 278  by GoGoStat
If my child's friends have their privacy settings on, can I still view their age and location? 0 185  by GoGoStat
What if my child and their friends are using slang terms, acronyms, or misspelled words when communicating about potentially dangerous behaviors? 0 230  by GoGoStat
Can I get notifications on some things but not others? 0 211  by GoGoStat
What is considered potentially dangerous behavior on Facebook? 0 268  by GoGoStat
How will I know if my child is involved in potentially dangerous behavior on Facebook? 0 238  by GoGoStat
What if I don't approve of new friends? 0 498  by GoGoStat